Change and transformation consultancy
Making big change actually work
Aerten is a small, senior consultancy that helps organisations plan, deliver and rescue major pieces of change. Plain talk, practical thinking and people who have done it before.

Experience working with organisations such as HMRC, Nationwide, NHS organisations, BT, the Ministry of Defence, EDF Energy, DEFRA, IBM, Network Rail, the Post Office and many more.
What we help with
Three things we do a lot of, and genuinely enjoy.

Transformations
Joining up people, process, technology and data so that big change lands properly, and sticks.

Developing new services
Taking an idea from first sketch to something running smoothly, without drowning it in governance.

Turnarounds
A fresh pair of eyes when a programme has drifted, and a practical plan to get it moving again.
How we like to work
01
Straight talking
We say what we see, kindly and early. Problems are much easier to fix once everyone can see them.
02
Right-sized
We shape the team around the problem, bringing in trusted specialists when the work calls for them, rather than a pyramid of people you don’t need.
03
Built to hand over
We aim to leave you stronger, with clear ways of working that your own people can carry on without us.

Experience you can lean on
Aerten is led by Lewis Jones, who has spent his career in large, complex change. When the work needs more hands or a different skill, we bring in trusted specialists, so the team fits the job and not the other way round.
Got something on your mind?
If you’re planning a big change, or one that’s started to wobble, we’d be glad to talk it through. No hard sell, just a conversation.