Change and transformation consultancy

Making big change actually work

Aerten is a small, senior consultancy that helps organisations plan, deliver and rescue major pieces of change. Plain talk, practical thinking and people who have done it before.

A team working together around a table with laptops and notebooks

Experience working with organisations such as HMRC, Nationwide, NHS organisations, BT, the Ministry of Defence, EDF Energy, DEFRA, IBM, Network Rail, the Post Office and many more.

What we help with

Three things we do a lot of, and genuinely enjoy.

A meeting room with colleagues gathered around a long table

Transformations

Joining up people, process, technology and data so that big change lands properly, and sticks.

More on transformations

Coloured pens in a jar beside a blank notebook

Developing new services

Taking an idea from first sketch to something running smoothly, without drowning it in governance.

More on new services

A long open road stretching towards misty hills

Turnarounds

A fresh pair of eyes when a programme has drifted, and a practical plan to get it moving again.

More on turnarounds

How we like to work

01

Straight talking

We say what we see, kindly and early. Problems are much easier to fix once everyone can see them.

02

Right-sized

We shape the team around the problem, bringing in trusted specialists when the work calls for them, rather than a pyramid of people you don’t need.

03

Built to hand over

We aim to leave you stronger, with clear ways of working that your own people can carry on without us.

Two colleagues talking through ideas at a whiteboard

Experience you can lean on

Aerten is led by Lewis Jones, who has spent his career in large, complex change. When the work needs more hands or a different skill, we bring in trusted specialists, so the team fits the job and not the other way round.

Got something on your mind?

If you’re planning a big change, or one that’s started to wobble, we’d be glad to talk it through. No hard sell, just a conversation.